Thank you for choosing Powster. We are committed to providing a secure and seamless checkout experience. This policy outlines the payment methods we accept, how we process your information, and our commitment to your security.
1. Accepted Payment Methods
We accept the following secure payment methods for your convenience:
Credit and Debit Cards: We accept all major credit and debit cards through our secure payment gateway, including:
l Visa
l Mastercard
l American Express
l JCB
l Discover
Digital Wallets & Alternative Payment Methods:
PayPal: Shop quickly and securely using your PayPal account.
LianLian Pay: A preferred payment method for our customers in certain regions.
Additional Regional Methods: Depending on your shipping destination, you may see other trusted local payment options at checkout (e.g., GCash, Boost, OVO, etc.).
2. Payment Security
Your security is our priority. All payment transactions are processed through encrypted and PCI-DSS compliant gateways managed by Shopastro and its approved payment providers.
l We do not store your full credit card details on our servers. All sensitive payment information is handled directly by our certified payment partners.
l Our website uses SSL (Secure Socket Layer) technology to encrypt all personal data transmitted during the checkout process.
3. Currency and Pricing
To provide you with a localized shopping experience, our website will automatically display prices and process payments in the local currency of your selected shipping country.
l The exchange rate for your payment is calculated by our payment partners (such as your credit card network, bank, or PayPal) at the time of purchase.
l Dynamic Pricing: The final price you see at checkout will be in your local currency. Please note that your bank or payment provider may apply additional foreign transaction fees or exchange rate margins. These fees are not controlled by Powster and are the responsibility of the customer.
l All product prices listed on our site are final and exclusive of any applicable import duties, taxes, or customs fees, which are the customer's responsibility.
4. Payment Authorization
By placing an order, you confirm that the payment method you use is yours or that you have been specifically authorized by the owner to use it. We reserve the right to perform security checks, including requesting additional information to verify the validity of a payment.
5. When is Payment Taken?
Payment for your order is authorized and captured (charged) at the moment you complete your checkout. This allows us to immediately begin processing your order.
6. Failed Payments & Declined Transactions
If your payment fails or is declined, your order will not be processed. Please ensure your billing information exactly matches the details on file with your bank or payment provider. If issues persist, please contact your card issuer or try an alternative payment method.
7. Refunds and Returns
Refunds for approved returned items will be issued to the original payment method used for purchase. The refund amount will be in the original currency of the transaction. Please allow 5-10 business days for the refund to be processed and appear in your account, depending on your bank or payment provider's policies. For more details, please see our Return & Refund Policy.
8. Questions & Contact
If you have any questions about payment, your order, or the security of your data, please contact our customer service team at info@powsterstudios.com.