You may return any unused product for a full refund within 30 days of the purchase date. Some exclusions apply. Please refer to information on the product page for products that are excluded from this policy.
All items must be returned in the condition in which they were received, including manufacturer packaging, tags, documentation, and any accessories. Returns will be refused if items arrive used or damaged due to improper packaging. Please ensure returns are carefully packaged. We do not accept items after they have been used, but we are happy to help you with any manufacturer defects and warranty replacements through our warranty process: https://powsterstudios.com/pages/warranty
You can expect a full refund to your credit card 7 to 14 days of our receiving your return. It may take up to 30 days to be visible on your credit card statement.
Save that box! Reusing original packaging helps maintain the quality of the return item(s) and saves material.
We are not able to accommodate exchanges. You may return your item(s) for a full refund and place a new order. This return must take place within our normal 30-day return window. Refunds will be processed as soon as we receive your return. Pricing applies to orders at the time of purchase and cannot be carried over from one order to another.